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To fix a toxic culture, CSIS is trying to build trust in a world where no one trusts anyone

The drink coasters were a nice idea

OTTAWA — When CSIS director Dan Rogers meets staff at one of the spy agency’s offices across the country, there comes a time when he asks the bosses to leave the room.

Then, he asks spy agency staff how things are really going.

There’s good reason for the head of the spy agency — who marked two years on the job earlier this month — to want to put his ear directly to the ground.

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