Transgender woman who has to shave twice a day claims the NHS is ‘mucking around with people’s lives’ as she waits more than six months for hair removal surgery

A transgender woman said she is regularly reduced to tears because the NHS is keeping her waiting for laser hair removal surgery.

Jessica Samson, 39, has to shave twice a day while she continues her more than six month wait for the permanent procedure.

She was approved for the treatment in July as the final stage of her gender reassignment but progress is slow, she said.

The NHS needs to ‘realise they are mucking around with people’s lives’, according to the frustrated IT customer service worker.