Media culpa: journalists are losing the public’s trust

When the audience don’t believe the news, we’re all in trouble

A thread runs through several of the stories that have defined this turbulent summer: reporters have been shocked by the levels of hostility they have encountered. ‘They hate us,’ one seasoned producer told me returning from a Grenfell Tower protest. ‘I haven’t felt anything like it in 20 years.’

When the battalions of the media descend on any big story, the experience rarely leaves those caught up in it feeling warm and fuzzy about the fourth estate. But this is different.

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