Nanaimo, B.C. Canada – Securco Services Inc, run by owner Steve Kelly, had to take Google to task when the search giant failed to remove hurtful comments on their webpage.
Securco has been operating happily in Nanaimo for nearly 40 years. Then about a month ago three nasty reviews popped up on their page.
Go Public, the investigation series of news outlet CBC News, originally posted the slander in their report:
“Their sales rep, Monte, must have been runner up to be village idiot for the City of Nanaimo. Because that is clearly the level of knowledge and expertise that he brings. The office is run by a generally racist woman called Shereen and she has the attention span of a wood bug. The owners Steve and Ian are disconnected from reality to the point of autism…”
All three reviews were posted under the fake name John Bailey.
Owner Steve Kelly was horrified and found the comment concerning autism disrespectful. Even more disrespectful was how Google handled the ordeal…