Britain’s third biggest bank is to transform its branches in a bid to get customers to use self-service machines and cut down on queues.
Instead of waiting to see a cashier at a glass booth, customers will be greeted at the door by staff armed with iPads, who will answer their questions in the open reception area and help them with the self-service machines…
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Just part of the increasing trend to replace people with computers. But by all means, keep those immigrants coming!