Complaint Summation: Drive me home with my charity groceries or I’m suing this here foodbank for 20 Grand!
“The pair said they found themselves trying to wade through a process that could have proved fatal to their organization all the while getting virtually no help from the tribunal.
The process, said Nutley, is tilted in favour of those who complain. She said “we were assumed to be guilty in the beginning . . . It’s designed for the supposed victim. It’s not designed for the victims on the other end.”
The tribunal provides an online “respondents guide,” Haviland noted, but “it was not useful in any form.”